Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, we can resolve sensor issues within the same day you call. Our technicians carry common replacement sensors on their trucks, and sensor realignment typically takes less than 30 minutes. For more complex issues requiring special parts, we offer next-day service with priority scheduling.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor issues are commonly caused by misalignment (when sensors get bumped or shifted), dirty sensor lenses, wiring problems, sunlight interference, or sensor failure due to age. Environmental factors like extreme temperatures and moisture can also affect sensor performance. Our technicians perform a comprehensive diagnostic to identify the exact cause and provide the most effective solution.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We offer flexible financing options for commercial door installations to help manage your business expenses. We partner with several financing providers to offer competitive rates with terms from 12 to 60 months. Many of our commercial clients qualify for 0% interest promotional periods. Contact us for a free quote and to discuss financing options tailored to your business needs.

Question 4

What brands of garage doors do you install?

Accepted Answer

We install garage doors from all major manufacturers including Clopay, Amarr, Wayne Dalton, CHI Overhead Doors, and LiftMaster. Whether you're looking for a traditional carriage-style door, a modern minimalist design, or an insulated commercial door, we have options to fit every style and budget. Our team can help you choose the perfect door for your home or business during a free consultation.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-4 hours for a single door and 5-6 hours for a double door. This includes removing the old door, installing the new door and tracks, setting up the opener, and testing all safety features. Complex installations involving custom doors or structural modifications may take longer. We'll provide a detailed timeline during your free estimate.

Question 6

What is included in your garage door tune-up service?

Accepted Answer

Our comprehensive tune-up service includes: complete lubrication of all moving parts, inspection and tightening of all hardware, balance testing and adjustment, safety sensor alignment and testing, weather seal inspection, track cleaning and alignment, spring tension check, and opener limit switch adjustment. Regular maintenance extends the life of your door and helps prevent costly emergency repairs.

Question 7

Are your technicians certified and insured?

Accepted Answer

Yes, absolutely. All our technicians are IDEA (International Door Association) certified and have completed extensive training in residential and commercial garage door systems. We are fully licensed, bonded, and insured for your protection. Our master technicians have an average of 15+ years of experience in the field.

Question 8

What is your warranty coverage?

Accepted Answer

We provide a 3-Year Warranty on all labor and workmanship. Additionally, manufacturer warranties on parts and doors typically range from 1-10 years depending on the product. For specific installations, we offer lifetime warranty options on select premium products. We stand behind our work and will make things right if any issues arise.

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